We are here to help

Do you have any questions about our products, need assistance with an order, or want to clarify questions about deliveries and returns?

The Absolut Hair team is available to help you through our customer support contact.

Email: geral@absoluthair.com

Mobile: 928 397 859

For questions related to an order, we recommend that you provide the respective number, whenever available. This will make it easier to identify the order and provide the necessary support.

How can we help?

You can contact us for information about:

  • Products, features, and usage information;
  • Product availability;
  • Orders and payments;
  • Shipping and delivery tracking;
  • Returns, refunds, and warranties;
  • Other questions related to Absolut Hair.

Address for correspondence and returns

Absolut Hair
Oliva Creative Factory
Rua da Fundição
3700-119 São João da Madeira
Portugal

This is the address intended for correspondence and the sending of returns, in accordance with the procedures defined in our Exchanges and Returns Policy.

Before returning a product, we recommend that you consult the applicable conditions and the procedures described in that policy.

Merchant identification

Trading name: Absolut Hair

Business owner: LILIANA SOFIA MAGALHÃES DA SILVA

Legal form: Sole trader

Tax ID: 212554905

Business address: Rua São João da Madeira, n.º 16, Lote 8, 3720-809 Vila de Cucujães, Portugal

Email: geral@absoluthair.com

Useful information

Before contacting us, you may find answers to the most common questions on our support pages:

Frequently Asked Questions — Information about products, purchases, and customer support.

Shipping and Delivery — Destinations, costs, and delivery conditions.

Exchanges and Returns — Right of withdrawal, returns, refunds, and warranties.

Right of Withdrawal Form — Communication of the exercise of the right of withdrawal.